Shipping policy

Shipping and Delivery

Collection - If you would like to collect your artwork, please let us know at the time of purchasing so that we can put you in touch with the artist.  

Postage/shipping - Our artists choose which couriers to use themselves. Once the artwork has been dispatched, you and Unhung Art will receive a dispatch confirmation email that includes the name of the courier used and the tracking number.

As all artwork sold on Unhung is dispatched directly from the artists’ studios, delivery times can vary, therefore we allow up to 2 weeks for you to receive the artwork or for you to collect the artwork from the artist. Most of the artworks can be shipped immediately, however if an artist is away at the time of purchase, a 2 week grace period gives them time to get back before breaking the contract. If you need a painting to be shipped immediately, please contact Unhung Art to find out if it is feasible before purchasing a painting through the website. If your painting is not dispatched or available to be collected in the specified timeframe at the fault of the artist, except due to nature of force majeure, you are entitled to a full refund.