Refund policy

Cancellation

Customers have the right to cancel a purchase within 14 calendar days of receiving goods. If you change your mind about your purchase, you are entitled to a full refund up to 14 days after receiving the artwork. The artwork must be returned to the artist in the same condition as it was received and via the same postage method by which it was received. Please retain all proof of postage receipts and tracking numbers and provide these to Unhung Art upon postage. The returning of the artwork will be done at the purchaser’s expense. Refunds will be available once the artwork has been received in the same condition as it was sent by the artist. Unhung Art must refund the customer as soon as possible, but in any case within 14 calendar days of receipt by the artist of cancelled goods. If any damage occurs to the item during shipping the damage will be at the purchasers cost therefore it is advisable to take out the necessary insurance on the return.''